15 years' of store planning support for Waitrose
Providing an additional flexible store planning resource, CADS updates the plans for all 352 Waitrose branches, enabling partners, contractors and suppliers to deliver timely projects in store
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Flexible store planning resource
Since 2008, CADS has been working for leading UK food retailer Waitrose & Partners, supplying on-going store planning support.
Retail planning flexible resource
CADS provides an additional flexible resource to Waitrose’s, in-house store planners, part of the John Lewis Partnership. The additional support helps them to deliver accurate and updated store plans to its 352 branches. This in turn enables Waitrose partners, contractors and suppliers to deliver timely projects in store.
In the fast-evolving world of grocery retail, Store Development Group Manager, Chris Wilson needs the flexibility to increase and decrease the capacity of the store planning team. This supports a timely response to the changing demands of the business.
Stakeholder floor plans
The team is responsible for delivering both proposal layouts for new developments in-store and updating live store layouts. All stakeholders (partners, contractors & suppliers) have continuous access to accurate and up to date store information throughout.
CADS’ Head of Retail, Pete Humm explains:
“By working closely with the Waitrose team, we are able to respond quickly and effectively. We provide the necessary workload overflow resource for every day updates and projects as the need arises. Once updated, we upload the store plans to the StoreSpace platform so accurate information is accessible to all stakeholders that need it.”
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Tell me more!For over 15 years, CADS has been providing essential support for our store planning function that enables us to deliver accurate store plans for branches, partners, contractors and suppliers on time.
Strong communication channels ensure consistency and accuracy
Working alongside Waitrose’ store planners, CADS team comprises a dedicated Work Stream Leader and 3 experienced retail planners. Additional planners are also available when the workload ramps up. Live projects and forecasted projects are tracked online, with workloads and deadlines agreed on a weekly basis.
Updated store floor plans
The store planning team provides guidelines for each project. Instructions can vary from simple seasonal updates based on a brief to more detailed annotated CAD drawings. These drawings are used to update significant changes across multiple departments.
Marie Spencer, Waitrose Store Planner
“What a fantastic service you and the team provide.”
Chris Wilson, Store Development Group Manager, Waitrose
For over 15 years, CADS has been providing essential support for our store planning function. This enables us to deliver accurate store plans for branches, partners, contractors and suppliers on time.
Hundreds of stakeholders both internal and external use these store plans to inform decisions everyday across our 352 branches and head office.
I can’t think of a time when CADS said no to any work we wanted completed. They always provide a very responsive and professional service delivering a high-quality level of work. We enjoy working with the team and thoroughly recommend them.
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